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D5 Screen Recording Issue

Checklist to ensure D5 Screen capture works.

  • pic1.png   D5 Icon at bottom right of the screen.

 

  • pic2.png  Click2Coach in waffle right by Five9 icon

 

  • pic3.png Five9 D5 Extension in the Browser Sometimes its visible by clicking on 

    image.png


  • pic4.png

  • Ignore Error on Top, Go to settings and check if Sync is ON (it should be -> Sync Disabled -> Turn off)

  • pic5.png