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Unable to Install Five9 - For Agents

Five9 asking for install and unable to install it.
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Follow these steps to fix the issue.
  • open control panel navigating control panel.png
  •  Navigate to program and features and uninstall FIve9 softphone App
    unistall five9.PNG
  • Right Click > hit Yes.
  • Once the uninstall is complete head back to 
  • Go back to the Five9 page.
    image.png
  • Click Download Five9 Softphone and double click the downloaded file to install it again.
    five9 install wizard.PNG
  • Once finished, refresh the Five9 page and you should be good to Go.
 
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