Unable to Install Five9 - For Agents

Five9 asking for install and unable to install it.

Follow these steps to fix the issue.

• open control panel 

•  Navigate to program and features and uninstall FIve9 softphone App

  

• Right Click > hit Yes.

• Once the uninstall is complete head back to 

• Go back to the Five9 page.

  

• Click Download Five9 Softphone and double click the downloaded file to install it again.

  

• Once finished, refresh the Five9 page and you should be good to Go.