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500 Compass Error- For Agents

One of the common errors the regular compass user sees is "HTTP Error 500"

Err 500 step 1.PNG

1. Here's how you fix this, Click on 3 dots top right of your chrome window. Then settings. 
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2. Look for Privacy and Security and then click "Clear Browsing data".
err 500 step 5.PNG
3. In the Basic tab you can need to check "Cookies and other size data" and Time range should be "All Time" other two options are options. Then hit Clear Data.
err 500 step 6.PNG
4. Once done the delete box will close itself. Close chrome completely and reopen it. Issue should be resolved, if not Call IT.

 

 

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