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Five9 Icon missing - For Agents

1. Five9 is missing from waffle

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2. Use this link to got to Dashboard page where Five9 is always available if cogeco account is logged in : https://workspace.google.com/dashboard

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3. If five9 is still not available here you should be automatically redirected to login to your Cogeco account.

 

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  • use firstname.lastname@cogeco.com
  • click next > put in your password > click next > enter the 2FA code. 
  • you will be directed back to the dashboard page where all the cogeco apps are available including Five9.

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