IT Public Docs-Booklet

Confirm Agents Identity using DUO Push. Here's how to send a Duo Push : Click Send Duo Pu...

1. Five9 is missing from waffle 2. Use this link to got to Dashboard page where Five9 is alway...

Check configuration is correct when going in Five9 to access the same setting when you are o...

Five9 asking for install and unable to install it. Follow these steps to fix the issue. ...

Login Authentication error may occur if Cogeco password has expired or incorrect. Use ...

One of the common errors the regular compass user sees is "HTTP Error 500" 1. Here's how you f...

Checklist to ensure D5 Screen capture works. D5 Icon at bottom right of the screen. ...

1. Go to Settings (three dots/kebab menu) 2a. If Sync is not setup it should show as belo...

Look for a Blue Shield with ✔️ on bottom right of your pc. Double clicking on it will br...

Onedrive Setup - for both old and new PC. 1. Click the start menu at bottom left, or press the W...